Frequently Asked Questions

Q. Why are there archives split into several parts and one download that isn't? Do I need to download everything?
A. You do not have to download the full archive and the one that's split into parts. Just download either the full archive or the individual parts. The reason they are split into parts is to make it easy for people with a slow and unstable internet connection to download the software.

Q. The program isn't working.
A. That could be due to several reasons. First, check to make sure you have the latest Microsoft .NET Framework installed. Second, try running the file as administrator. Third, Be sure your antivirus/firewall isn't blocking the program. Fourth, make sure you're using the version compatible with your system. If none of these fix it try re-installing the program and/or using a search engine to try and determine what the problem is.

Q. How do I download these files?
A. Visit our "How to Download" page Here.

Q. Are these files safe and how can I scan them myself to be sure?
A. All of our files are safe and you're more than welcome to scan them with the antivirus of your choice. For those that do not use an antivirus program or just want to make certain that there's no viruses or trojans in the file, upload the files to VirusTotal.

Q. How do I install the program?
A. There should always be a "Readme.txt" file located in the archive. Inside that readme should be installation instructions. For software with more complex installation procedures there will normally be a video on the download page that shows you how to install the software correctly.

Q. I would like "insert software's name here", but I do not see it on your website, what should I do?
A. The best way to go about this is to Contact Us.

Q. I installed the software and followed all of the instructions. It worked for a day then it stopped and was giving me an error saying I was missing a .dll file. Now the program won't run, what do I do?
A. This is most likely due to your antivirus program detecting the crack file and deleting it. Malwarebytes is notorious for doing this, be sure to exclude the entire program's folder and just replace the cracked .dll file.

Q. My question isn't on here or wasn't answered clearly enough, help!
A. If you didn't find what you were looking for, please fill out our contact form here.


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